Digium Phone System - Phone Guide

Digium Phone System - Phone Guide

Soft Keys

 

                                                        Buttons                                                                                   

Place a Call

  • Method 1: Lift handset, dial number or extension
  • Method 2: Press the Speaker button, dial the number or extension
  • Method 3: Dial the number or extension, and either press the ‘Dial’ soft-key, lift the handset, or press the Speaker button

Answer a Call

  • Method 1: If the line is ringing, lift handset or press the speaker button.
  • Method 2: If more than 1 line is ringing, use the arrow buttons to select the call you wish to answer, lift the handset

Transfer a Call

  • Cold Transfer: Press the transfer button, dial the desired extension, press the transfer button again.
  • Warm Transfer: Press the transfer button, dial the desired extension, press the ‘Dial’ soft-key , announce the caller, press the transfer button.
  • Transfer Directly to a user’s voicemail: Press TRANSFER + *(user’s extension) + TRANSFER

Park & UnPark a Call

  • Put a call into Park: Press the park soft-key, listen or check the display for the parked location (example 71)
  • Pick up a call from Park: Press the ‘More’ soft-key, press the ‘Parked Calls’ soft-key, use arrows to select the parked call you want to pick up, after tone caller will be on the line.
  • Pick up a call from Park: Dial the parked call location (example 71)

Setup Voicemail Box

  • Before Picking up the Handset: Press *97
  • Hit the "Dial" soft key
  • When prompted, enter your passcode (default is 0000) and follow the prompts.

Check Voicemail

  • Method 1: Press the ‘Msgs’ button. Use the arrow keys to navigate and play messages
  • method 2: Dial *97 and follow the prompts

Call Forwarding

  • To forward all of your incoming calls to another number, use the Forward. Press the ‘More’ then 'More' then 'forward' soft keys. Enter the phone number with the full 10 digits Example (16267941300)
  • To turn off forwarding, return to Forward Calls and press the Off softkey.
  • 6
  • 24-Apr-2017
  • 194 Views
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